Robotic process automation (RPA) aims to automate corporate processes by utilising software robots that interact with systems via their user interface, resulting in increased efficiency and cost savings. However, if the wrong process is chosen for RPA automation, several crucial procedures, such as identifying processes appropriate for RPA automation, can have a huge impact on businesses. As a result, the goal of this study is to present a method for analysing RPA development in businesses.This study provides a comprehensive evaluation of the RPA literature in order to identify key RPA ideas that should be reported and included in all RPA case studies. A model is offered that connects the key eliciting RPA principles, as well as its evaluation and applicability, based on past RPA case study (CS) analysis and design science research. The findings of this study demonstrate that the majority of the RPA primary ideas identified in the literature review are not reported in the RPA CSs chosen., Because RPA is a new topic, there isn’t a comprehensive summary of RPA’s essential points in the literature.This study intends to fill the gap by identifying and synthesising the major RPA issues and presenting a model that connects the key RPA principles, which academics may utilise as a framework for researching and authoring RPA case studies.